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Appian ACA100 Exam Syllabus Topics:

Topic	Details
Topic 1	Appian Software Development Lifecycle (SDLC): The topic tests your expertise in navigating the Appian SDLC and your role as an analyst in each phase, from initial build to optimization. You will need to distinguish between different SDLC stages, understand scrum lifecycle elements like DoD and DoR. Your ability to recognize team roles and responsibilities is essential to become certified Appian analyst.
Topic 2	User Story Creation: This topic examines your ability to create and manage user stories in an Appian context. To become Appian analyst, you will need to demonstrate how to illustrate standard user story formats, categorize them, and collaborate with Product Owners on managing product backlogs. Additionally, the exam will test skills about identifying story status and understanding the various components of a user story, such as description and acceptance criteria.
Topic 3	Introduction to the Appian Platform: This topic assesses the understanding of analysts about the key components and capabilities of the Appian Platform. Aspiring Appian analysts will need to demonstrate knowledge of Appian objects, resources, and role-based security. Additionally, the grasp of Appian use cases and user experiences, as well as the ability to differentiate among Appian Designer, Process Modeler, and Cloud Database, will be tested.
Topic 4	Requirements Gathering: In this part of the Appian ACA100 exam, your ability to effectively gather and interpret business requirements is evaluated. You will be tested on your understanding of the requirement gathering process, how Appian features can meet business needs, and how to translate requirements into user stories and development plans. Additionally, you will need to address common challenges in this area and know when to apply specific UI components within Appian interfaces.
Topic 5	Business Process Modeling: Your skills in business process modeling within Appian will be assessed here. You need to be familiar with different integration types, BPMN elements, and the best practices for defining user roles in process model diagrams. Your ability to specify correct nodes for scenarios, understand gateway types in the Process Modeler, and identify automation opportunities within a process will be critical to become an Appian analyst.

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Appian Certified Analyst Sample Questions (Q41-Q46):

NEW QUESTION # 41
A team is working on a new feature and has completed the initial design. What is the next step in the Agile process?

A. Gather new requirements
B. Conduct a sprint review
C. Start user acceptance testing
D. Develop and implement the feature

Answer: D

Explanation:
Explanation:

NEW QUESTION # 42
You are part of an Agile team, and your responsibilities and attributes include:
A keen understanding of the business, the customer, and the market
The ability to clearly express product backlog items
The ability to prioritize the backlog to optimize the value of what the team will deliver The ability to order the items in the product backlog to best achieve goals and missions.
What is your role name?

A. Sponsor
B. Product Owner
C. Scrum Master
D. Appian Analyst

Answer: B

Explanation:
The responsibilities and attributes described are aligned with the role of a Product Owner in an Agile team.
The Product Owner is responsible for maximizing the value of the product resulting from the work of the development team. They have a deep understanding of the business, customer needs, and market trends, and they use this knowledge to manage and prioritize the product backlog.
* Role of Product Owner:
* Understanding the Business: The Product Owner must understand the business context to prioritize work that delivers the most value.
* Expressing Product Backlog Items: The Product Owner is responsible for defining and clearly expressing the items in the product backlog.
* Prioritizing and Ordering the Backlog: The Product Owner prioritizes and orders the backlog items to optimize the team's output and ensure alignment with business goals.
* Why Not Other Options?:
* A. Appian Analyst: While an Appian Analyst may have some similar responsibilities, the specific role of managing the product backlog and optimizing the value delivered by the team is the core responsibility of the Product Owner.
* B. Scrum Master: The Scrum Master facilitates the Scrum process but does not manage the product backlog.
* D. Sponsor: The Sponsor typically provides financial support and strategic direction but does not manage day-to-day product backlog activities.
* References:
* Appian Community Success Guide:Roles in Agile Teams
The Product Owner role is crucial in ensuring that the development team is working on the most valuable features and that the product aligns with business and market needs.

NEW QUESTION # 43
A team of employees manages invoice processing and payments for their organization.
Each day, the team receives invoices via email. The team reviews the invoices, sends payments, and logs the payments manually in a shared spreadsheet.
Where is the best opportunity for automation in this manual process?

A. Create a macro that reduces the number of clicks required to enter payment information, and embed the macro into the shared spreadsheet
B. Leverage Optical Character Recognition and workflow tools to intake and review the invoices for accuracy upon receipt, then process payments or prompt employees to research
C. Leverage Robotic Process Automation (RPA) to help the employees send thank you messages to the originating organizations as soon as the invoices are received
D. Create a process that sends the team a task to input the information upon receipt of the initial invoice

Answer: B

Explanation:
The best opportunity for automation in the manual process described is to leverage Optical Character Recognition (OCR) and workflow tools. OCR can automatically extract data from the invoices received via email, and the workflow tools can automate the review process, checking the data for accuracy, processing payments, and prompting employees only when exceptions are found.
* OCR and Workflow Tools Overview:
* OCR technology converts the text in scanned documents or images into machine-readable data, which can be automatically processed.
* Workflow tools in Appian can then route the extracted data through a series of steps, automating
* tasks like data entry, validation, and payment processing.
* Automating these steps reduces manual effort, minimizes errors, and ensures that invoices are processed more efficiently.
* Why Not Other Options?:
* A. Robotic Process Automation (RPA) for thank you messages: This is a less critical part of the process and does not significantly reduce manual work.
* B. Creating a task for manual input: This still involves manual data entry, which does not fully utilize automation potential.
* C. Macro in the shared spreadsheet: This provides minimal automation and doesn't address the root of the problem, which is manual data entry.
* References:
* Appian Documentation on OCR Integration: OCR in Appian
* Appian Workflow Automation Guide: Automating Processes in Appian
By using OCR and workflow tools, the organization can significantly reduce manual processing time and increase the accuracy of invoice handling.

NEW QUESTION # 44
Review this image:
AND, OR, XOR
What is this group of BPMN symbols called?

A. Activities
B. Gateways
C. Events
D. Flows

Answer: B

NEW QUESTION # 45
A case management tool needs intelligent and automated routing of many different complex case types, based on free text descriptions from external users.
What is the best way to implement this requirement?

A. Build in a review task for a user to evaluate and route accordingly
B. Integrate with a translation service to route accordingly
C. Integrate with a natural language processing system to categorize the user's needs and route accordingly
D. Use the find functions to search for certain keywords in the text body and route accordingly

Answer: C

Explanation:
For intelligent and automated routing of complex case types based on free text descriptions, integrating with a Natural Language Processing (NLP) system is the most effective solution. NLP can analyze the free text, understand the context, and categorize the cases based on the content, enabling automated and accurate routing.
* NLP System Integration Overview:
* NLP systems can process and understand human language in text form, identifying key phrases, sentiments, and categories.
* By integrating with an NLP service, Appian can automatically route cases to the appropriate department or user based on the analysis of the text provided by external users.
* This approach reduces the need for manual review and ensures that cases are handled efficiently and accurately.
* Why Not Other Options?:
* A. Manual Review Task: This does not automate the process and relies on human intervention, which can be time-consuming and prone to error.
* B. Find Functions for Keyword Search: This approach is limited to exact matches and lacks the sophistication needed to understand complex language and context.
* C. Translation Service Integration: While useful for language translation, it does not offer the categorization and routing capabilities needed for this use case.
* References:
* Appian Documentation on NLP Integration: NLP in Appian
Integrating an NLP system with Appian ensures that complex cases are categorized and routed with high accuracy, improving the efficiency and effectiveness of case management.

NEW QUESTION # 46
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